Each silhouette is shaped with its own proportions and structure. Fit notes are provided on every product page to guide your selection.
SZYA is available in full European sizes 35–42. If you are between sizes, please refer to the style-specific fit guidance for the best recommendation.
For domestic orders, all applicable taxes are calculated at checkout.
International orders may be subject to duties or customs fees based on the regulations of the destination country.
Domestic orders will not require additional payment at delivery.
International shipments may require payment of import duties or customs fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the recipient.
Orders are processed within 1–3 business days (excluding weekends and holidays). Once dispatched, you will receive a confirmation email with tracking details.
Standard domestic delivery typically arrives within 2–5 business days, depending on destination. International delivery times vary by location and may take 7–14 business days after dispatch.
All orders ship from our studio in Miami, Florida.
Expedited options may be available at checkout. Delivery timelines will be displayed once your shipping address is entered.
Yes. We offer international shipping to select countries.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Yes. Once your order ships, you will receive a tracking number via email to monitor your delivery.
Once an order has been handed to the carrier, delivery timelines are managed by the shipping provider. If you experience an issue, please contact us at info@szya.com and we will assist you.
You may join the waitlist directly on the product page to receive notification should your size return.
Each SZYA heel is crafted in Italy by artisans with generations of expertise. Every stitch, cut, and finish is deliberate and shaped with precision and intention.
Our materials are sourced from premium Italian tanneries selected for their integrity, texture, and longevity. The result is heritage craftsmanship expressed through modern form.
Store your shoes in their dust bags when not in use and keep them away from direct heat or moisture. Avoid prolonged exposure to water and abrasive surfaces to preserve the leather’s finish.
Shearling should be handled gently and protected from moisture. Light brushing with a soft suede brush helps maintain texture. For deeper cleaning, consult a professional leather specialist.
Yes. With wear, natural leather will gradually mold to the foot and develop character unique to you.
We prioritize thoughtful production over excess. By manufacturing in controlled quantities and aligning inventory closely with demand, we aim to reduce waste while maintaining the integrity of our supply chain.
We accept returns within 14 days of delivery for unworn items in their original condition and packaging. All original dust bags, boxes, and protective materials must be included.
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Once received and inspected, returns are processed within 5–7 business days. Refunds are issued to the original form of payment.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
We currently do not offer direct exchanges. To secure a different size or style, please return your item for a refund and place a new order.
International returns may be accepted; however, original shipping fees, duties, and taxes are non-refundable.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Our team will arrange a prompt resolution.
For all inquiries, please contact us at info@szya.com. Our customer care team responds within 1–2 business days, Monday–Friday, 9:00 AM–6:00 PM EST.
Yes. If you need help selecting your size or styling a silhouette, email us and our team will be happy to assist.
Please contact us immediately. While changes cannot be guaranteed once an order is processed, we will do our best to assist.
